Why it works?

Biggest Difference between IITTI and predecessors

The biggest breakthrough of this World Civility Index is that it is not just a measurement of accuracy, like math (in our case, business etiquette, professional dress code, for example), but also a measurement of awareness; that is, how much exposure to experiences that foster empathy, patience, resilience, etc.

IITTI recognized early on that hard skills such as math and science are an education of the brain, while soft skills such as empathy and resilience are an education of the heart! That's why we measure awareness, not just accuracy.